During Crises
In the event of a major crisis, government community agencies and volunteer associations can be found at the centre of the recovery process, providing disaster relief to tens of thousands of displaced persons and aid or emergency workers through the provision of food services, blood supplies, shelter, clothing, financial support and other donated goods. With limited resources, they manage significant networks of volunteers, maintain information flows with a number of emergency related partners and services, and manage the logistics of recovery centres and relocation efforts.
What is OCA?
OCA Incident Manager is an information management and crisis communication technology that helps government community and volunteer associations during such crises by addressing two central issues: the rapid sharing and dissemination of accurate information and the fast and economic mobilisation of resources.
OCA Helps
- Shift from ad-hoc information systems such as excel spreadsheets, whiteboards and post-it notes to an online virtual command centre with integrated document management, contact databases, issue logging, task management and communications platform
- Rapidly disseminate updates and manage information flow with document version control, making sure the latest policy is in the hands of the people who need it most
- Inform personnel of the latest issues through dashboard widgets with live updates and information feeds from internal and external sources
- Communicate quickly, easily and economically with large numbers of field-based resources, shifting them as community demand dictates
- Plan for responses to crises ahead of time, enact pre-built processes and simulate exercises or scenarios using the workflow builder
- Easily make requests for assistance and manage the related tasks and logistics
- Undertake incident tracking, logging, situation reporting to track the overall crisis
- Easily share information with partner organisations, irrespective of whether they're using OCA or not
- Manage multiple issues at once, using separate dashboards for each incident and capturing issues and tasks from across the country or regions
Click here to download our brochure for
Community and Volunteer Associations.