During Crises

Whether managing day-to-day operations or in the unfortunate event of a disaster, the safety of large numbers of human resources, the protection of assets, and the continuity of business operations across multiple sites are key priorities for any construction and mining organisation. With hundreds of millions of dollars on the line, enacting business continuity plans with rapid and efficient communication becomes crucial in time-sensitive situations.

What is OCA?

OCA Professional is an innovative, web-based technology that makes crisis communications straightforward, reliable and secure. It allows organisations to quickly engage in mass communications with specific audiences across a range of media, including email, SMS, fax and voice. Via an easy-to-use dashboard it allows for the swift execution of business continuity plans and the effective direction of resources.

OCA Incident Manager does this and more, enabling incident or crisis management teams to also undertake incident logging, situation reporting and manage the interdependencies between assets when disaster strikes.

OCA Helps

• Rapidly disseminate information with guaranteed message delivery and escalation, reaching management, field resources, asset custodians and customers with timely and accurate information
• Pre-plan and automate responses to different types of incidents using the workflow builder, allowing for a quick and coordinated response to incidents or disruptions
• Target communications to specific contacts using geo-spatial mapping and highly customisable contact profiles, making sure the messages reach the right people
• Perform urgent staff call backs and rostering, or communicate HR directives and policies to ensure staff safety
• Make faster, more informed decisions using an integrated logging, task tracking and situational reporting platform
• Manage asset interdependencies by reaching custodians of related assets when one asset is impacted, helping to stem the ongoing effects of any incident
• Improve processes, protect reputation and better manage the expectations of customers and shareholders with post-incident reporting

Download our brochure for Construction & Mining or the OCA Incident Manager product brochure.