OCA Incident manager
Incident management systems
Many organisations involved in emergency and incident management have separate systems for sending communications, managing incident information, logging, contact management, situation reporting and mapping. These systems are often ad-hoc, do not integrate, are time-consuming and duplicate effort, making it harder for incident managers or crisis communicators to respond quickly or undertake effective decision-making.
What is OCA?
OCA Incident Manager overcomes these problems by bringing together these many stand-alone functions into one integrated system. The system provides an easy-to-use solution for managing all incident related information in the one place, and allows for greater accuracy, speed and efficiency during incident and event management without imposing fundamental changes to the way people work.
OCA has been based on years of building information sharing and notification systems for organisations involved in emergency and critical infrastructure management. These systems have been involved in several high profile events and incidents in Australia such as the Swine & Equine Flu pandemic threats (2008 & 2009), Queensland and NSW floods (2008-2009), Queensland Oil Spill 2009, APEC 2007, World Youth Day 2008 and the repatriation of Australians from the Mumbai terrorist attacks.
OCA Incident Manager is currently being deployed by a range of organisations including health, emergency, crisis centres, police, premiers and utilities across Australia.
OCA helps
Before, during and after a crisis or event OCA Incident Manager helps you plan, assess, react, share, interoperate and report:
- Engage in mass communication with specific audiences across a range of media, including email, SMS, fax and voice
- Organise, collect, integrate, store and distribute information about incidents, events and assets
- Integrate content management, message tracking, reporting and mapping tools
- Undertake incident tracking, logging, situation reporting with the support of geo-spatial tools
- Automate business, risk management and communications processes using workflow and messaging backbone features such as dynamic routing and alerts
- Manage assets during a crisis or event and their related interdependencies and contacts
- Interoperate and securely share select data from the system with other organisations
- Gain a common operating picture across and within organisations
Read more about OCA Incident Manager:
Download the OCA Incident Manager brochure for
Government or for
Commercial.
