Benefits
OCA Incident Manager delivers a number of visible benefits. Before, during and after an incident it will help you:
- Make better decisions, faster and with greater accuracy
- Better direct your resources, deliver accurate information and manage the expectations of your stakeholders
- Gain visibility of common operating pictures and collaborate more easily
- Minimise the severity of issues and incidents, reduce your recovery time, and stem the ongoing effects
How does it stack up?
More than just a messaging system, a total solution for incident management
Most notification products are just that: communications tools that help users get messages out to people across different, sometimes limited, media platforms. In contrast, OCA Incident Manager offers a total, integrated solution for the management of assets, incidents, contacts and related communications. And unique features, like the interoperability model, a workflow backbone and the underlying world-class communications gateway, put it ahead of the game with respect to secure cross organisation collaboration.
High usability and customisation
In comparison with other products on the market, it's also a highly usable system, designed very much with the end-user in mind. And although the interface can be used intuitively, OCA Incident Manager also comes with in-built system help and a series of short elearning modules to help any user use the system like an expert, regardless of their technical capability. It is highly customisable, so it works for you, rather than the other way around.
High availability and security
And to give you peace of mind, OCA Incident Manager can be accessed from anywhere, at any time, while remaining highly secure. It has high-grade encryption security (256 bit) and offers comprehensive control over user permissions, including user interfaces and who can view, edit or send objects within the system. Compartmentalise data with need to know access, or apply jurisdiction access rules to protect industry information from competitors.
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