OCA professional
Mass Communication
More than ever today, there is a real need for businesses and governments to conduct timely and cost effective communications with stakeholders, be it the community, customers, staff or suppliers. In times of urgency or crisis, reputations need protecting, breaking news and alerts need disseminating, and responses need to be put in action to limit further damage and to build or maintain consumer confidence.
what is oca?
OCA Professional is an innovative, web-based information management and crisis communications system that enables organisations to deal with unexpected events and crises that might have an impact on the safety of their staff, reputation or assets. It goes further than a simple notifications product by also delivering a sophisticated CRM integration tool. Moreover, subscribers benefit from Noggin's years of experience in building incident management and crisis communication technology for the Australian emergency management sector.
OCA Professional supports a wide range of business functions, including: HR communications, consumer and customer relations, marketing, citizen communications and the automation of business continuity plans.
OCA helps
- Engage in mass communication with specific audiences across a range of media, including email, SMS, fax and voice
- Ensure messages get through to intended recipients thanks to a sophisticated messaging backbone that supports dynamic routing and alerts
- Track and document responses to communications for internal review or external audit, such as who opened, clicked through, and acknowledged messages, and when messages have been escalated to other platforms or recipients
- Automate responses to crises by building pre-planned communications or business continuity plans into the system, saving time when it's most needed
- Narrow communications to specific targets with the support of geo-spatial mapping technology and tailored contact fields
- Easily conduct and track follow up actions and approvals, supported by the calendar, tasking, and workflow functionality
Read more about OCA Professional:
Click here to download the OCA Professional brochure.
